Refund policy
Last updated: 12 September 2026
At Bazaar G Rugs N Gifts, we want you to be happy with your purchase. This Refund Policy explains our change-of-mind return process and does not limit any rights you may have under Australian Consumer Law.
Change-of-Mind Returns
We accept eligible change-of-mind returns within 14 days of delivery.
To be eligible, the product must be unused, undamaged and returned in its original condition and packaging, with any original tags or labels attached.
Before returning an item, please contact us with your order number and reason for return:
Email: sales@bazaarg.com.au
Phone: 0412 453 250
Please wait for return instructions before sending or bringing the product back.
Return Shipping
For change-of-mind returns, customers are responsible for arranging and paying the return shipping cost.
We recommend using a tracked delivery service. Bazaar G cannot accept responsibility for returned parcels that are lost or damaged before they reach us.
Original delivery or shipping charges are generally not refundable for change-of-mind returns, except where required by law.
Refund Processing
Once your returned item has been received and inspected, we will advise you whether the return has been approved.
Approved refunds will be issued to the original payment method.
Please allow approximately 1–2 business days for Bazaar G to process an approved refund. Your bank or payment provider may require additional time for the funds to appear in your account.
Faulty, Damaged or Incorrect Products
If you receive an item that is faulty, damaged or different from what you ordered, please contact us as soon as possible with your order number and, where helpful, photos showing the issue.
We will assess the issue and provide an appropriate solution in accordance with Australian Consumer Law, which may include a repair, replacement or refund depending on the circumstances.
Where required under Australian Consumer Law, Bazaar G will also meet its obligations regarding reasonable return costs for faulty products.
Australian Consumer Law
Our products come with guarantees that cannot be excluded under Australian Consumer Law.
Nothing in this Refund Policy excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded.
Contact Bazaar G
Bazaar G Rugs N Gifts
69 Chapel Road, Bankstown NSW 2200
Phone: 0412 453 250
Email: sales@bazaarg.com.au