FAQs

Do you have a shop?

Yes, we have a physical shop located in Top Ryde Shopping Centre on Level 1. You are welcome to visit us at our store and explore our range of products in person. Our shop provides a unique shopping experience where you can see and feel the items before making a purchase.

Do you do delivery?

Yes, we offer delivery services to ensure your purchased items reach you safely and conveniently. Free Delivery in Sydney total purchase over $150. 

What are the delivery options?

We provide various delivery options to cater to your needs. Currently, we offer the following delivery methods:

  1. Free Delivery in Sydney (Orders over $150): If your order total is $150 or more and you are located in Sydney, you will enjoy free delivery. This is our way of providing added value to our local customers.

  2. Free Shipping Outside of Sydney (Orders over $150): If your order total is $150 or more and you are located outside of Sydney, we also offer free shipping. We want to ensure that customers outside our immediate area can benefit from this promotion as well.

  3. The estimated shipping time for standard delivery is 1-7 business days, depending on your location.

How long is the estimated delivery?

The estimated delivery time depends on the delivery option you choose and your location. Typically, our Sydney deliveries takes 1-3 business days. Shipping is usually 1-8 days.

Please note that the estimated delivery times mentioned above are approximate and may vary depending on factors such as product availability, shipping carrier delays, and your location. We strive to ensure prompt delivery and will provide you with tracking information so you can monitor the progress of your order.

Due to the large size and weight of some of our products, we are unable to offer shipping for them at the moment. However, for customers interested in purchasing these specific products, we have two convenient options available in Sydney: delivery and pick-up. If you would like to explore the possibility of having these products shipped to your location, please feel free to contact us. We will gladly provide you with a personalized quote for shipping based on your location. Thank you for considering our products, and we are here to assist you in any way we can!